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Reduce call volume and increase customer satisfaction

Give customers the option to shift from phone to Chat, SMS, Self service, Whatsapp or Facebook Messenger

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Built for customer experience leaders

Our highest Customer Satisfaction scores come from Text and Facebook Messenger. Chatdesk Shift gives us the opportunity to provide a seamless shift from phone to the those channels. Through Chatdesk, we are improving our experience, and saving on operational costs.

Hernan Giraldo
VP of Customer Experience Ops, BARK

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