Chatdesk SMS
Communicate with your customers using SMS Text Messaging

Add SMS text messaging
to your Helpdesk
Chatdesk enables customers to send you a text message right from their mobile phone.
Add SMS text messaging to your Helpdesk
Your customer service team will receive the messages instantly and reply from your existing support CRM.
Chatdesk also provides a custom dashboard with real time analytics and customer insights.
Easy setup and global reach
Chatdesk SMS works with all leading Customer Relationship Management (CRM) tools. No changes to your agent workflow.

You can be up and running in minutes. Any customer on a mobile phone will be able to send and receive text messages from your team. It works across all countries and languages.
Standard plan

$5 / month

  • One phone number included
  • Free setup with your helpdesk
  • Free Text Messaging - Inbound and Outbound
  • Supports images, GIFs and emoji
  • Dashboard for tracking SMS performance
  • Export data for internal analysis
Enterprise plan

Custom pricing

  • Multiple phone numbers
  • Custom integration with your internal CRM
  • Supports high message volume
  • International support
  • Customer satisfaction surveys via text
  • Dedicated account manager
Morgan Fowles
Morgan Fowles
Many of our customers prefer to communicate with us via text messaging, especially when they just have a quick question or request. Enabling customers to seamlessly text helps us effectively and efficiently serve the needs of our growing customer base.
Get started with a trial