Every customer in the world should receive great service from every business that they interact with.
Chatdesk creates software and solutions that help companies deliver better customer service with messaging apps. Our team is focused on messaging because billions of people use apps such as SMS, Facebook, WhatsApp, WeChat, etc. to communicate with their friends and family. We believe that companies should interact with customers on their preferred channels - chat, social media and messaging.
We're headquartered in New York City and have worked at leading companies such as Google, McKinsey, and Microsoft.
Our team has spent 10+ years driving projects in customer service operations, messaging platforms, and machine learning for organizations across the United States, Europe, and Emerging Markets.