Reduce call volume and increase customer satisfaction by giving customers the option to shift from phone to Chat, SMS, WhatsApp or Facebook MessengerLearn more
Our highest Customer Satisfaction scores come from Text and Facebook Messenger. Chatdesk Shift gives us the opportunity to provide a seamless shift from phone to the those channels. Through Chatdesk, we are improving our experience, and saving on operational costs.
See how Chatdesk helps Bark shift over 15% of their support calls to SMS & Facebook MessengerView case study