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customer experience

We help companies use messaging and analytics to deliver sales and improve customer care

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Trusted by some of the world's leading brands

Chatdesk Shift

Reduce call volume and increase customer satisfaction by giving customers the option to shift from phone to Chat, SMS, WhatsApp or Facebook Messenger

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Case study

Built for customer experience leaders

Our highest Customer Satisfaction scores come from Text and Facebook Messenger. Chatdesk Shift gives us the opportunity to provide a seamless shift from phone to the those channels. Through Chatdesk, we are improving our experience, and saving on operational costs.

Hernan Giraldo
VP of Customer Experience Ops, BARK

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